Let's Clear Things Up
With a service like mine, I know there can be many questions that are not always provided on the main site.
Browse through this list of FAQs and let me know if there is anything else I can answer by reaching out on our contact page HERE.
SAVORY SUBSCRIPTION PLANS
What Does Subscribing mean?
As a subscriber, you can pay upfront for your choice of a number of savory loaves and sweet treats throughout the duration of the 17-week cycle. The rate at which you use your subscription is flexible depending on your needs.
Going on vacation? You may bank your loaf. Have company coming? You can order several that week. All loaves, however, must be ordered within the indicated subscription time period.
An email with "This Week's Bread Options" will be sent out on Saturdays. Deadline for orders is 10 am on Tuesdays.
Pick-up is Friday afternoons, 3:00- 5:30 pm at 1509 Elm Street, Hays, Kansas, but you can opt to have your order delivered to you instead by indicating your address on the subscription form. Home delivery time is 5:30-6:15 pm.
Individual ordering or a subscription...
which is right for you?
You don't have to have a subscription to order from Cathy's Breads, but it can save you money!
If you think you'll order at least 5 savory loaves, or 3 sweet loaves, during the 17-week period, consider subscribing and saving 5 to 25% off the market price (depending on the type and level of subscription ordered).
In addition, subscribers are given priority when ordering limited items or during very busy weeks (holidays).
Where and when do I pick up my breads?
Breads are available for pick up on Friday afternoons, from 3:00-5:30pm, at Cathy's home--1509 Elm Street (corner of Elm and 16th Streets). Please be aware of the No Parking signs on the east side of Elm Street.
What if I'm going to be out of town on a Friday?
You have several choices:
1. You can skip that Friday and double up on a later week.
2. You can order the bread and invite a friend to pick it up for you.
3. You can order the bread and have Cathy hold it in her freezer for you.
If you choose the last option, you will need to pick up your bread by the following Monday.
You should let Cathy know if you'll be using options 2 or 3.
What happens if I forget to pick up my bread?
Cathy will try not to take it personally! Seriously,
Cathy will email you a reminder, and maybe call you if she has time. Cathy will hold the bread in her freezer for you until the following Monday, after which it may or may not succumb to her resident bread lovers.
Bread ordered but not picked up counts against your subscription. SO PLEASE, REMEMBER TO PICK UP YOUR BREAD!
Can I schedule another home delivery time besides Friday from 5:30-6:15pm?
Yes, but you will need to consult with Cathy for a mutually-agreeable delivery time. Please email or phone Cathy to arrange.
Where do you deliver breads?
At this time, Cathy's Breads are only delivered in the city of Hays.
What's the best way to store, freeze or reheat my bread?
Cathy's breads have no added preservatives and should be eaten promptly, ideally within 2-3 days of baking. (Baguettes should really be thought of as a daily bread and eaten the same day they're baked). Breads stale most quickly at temperatures between 32F and 52F, making the refrigerator a bad environment for bread.
For artisan loaves with crunchy, chewy crusts, store at room temperature, cut side down on a wooden cutting board. (If bread out in the open air bothers you, then store it cut side down in a paper, not plastic, bag).
For softer breads (or sweetbreads), store at room temperature in a plastic bag. Bread will keep 3-5 days unless the weather becomes extremely hot and humid--not often an issue given our western Kansas weather!
If breads become lightly stale, they can be refreshed in the toaster or by reheating in a 350F oven for 5-10 minutes.
If you want to preserve your bread longer than a couple of days, wrap it (whole or a portion of it) in aluminum foil, then put it in a plastic bag, and freeze it.
To reheat frozen bread: Thaw frozen bread on countertop overnight without removing wrappings. DO NOT DEFROST IN MICROWAVE.
For crunchy-crusted breads, once thawed, remove the wrapping and put in preheated 350F oven for 5-10 minutes until crust re-crisps (avoid overheating).
For enriched breads with softer crusts, keep loaf wrapped in foil and put in preheated 350F oven for 5-10 minutes just lightly warmed.
Can I increase my subscription size?
What if I want just a loaf or two more than my subscription?
Yes, you may increase your subscription by paying the difference between levels. If you want just a couple of loaves more than your subscription limit, Cathy will pro-rate the additional loaves at your subscription rate.